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Delete your Sollus account and everything synchronised to it yourself, in the app or in your browser. Below: the steps, what is removed, and what stays on your devices.
Works in the Android app and in the web app, which needs no installation. It takes effect immediately.
Lost the device, or can't sign in? Email us from the address on the account and we will verify your request and delete it for you. Please don't send passwords, backups, screenshots of your finances or purchase tokens — we never need them.
Email a deletion requestDeleting your account permanently removes, from our infrastructure:
The following data may remain after account deletion:
A local copy of your records remains on each device you used. Account deletion removes the cloud copy. To remove local records as well, clear the app or browser data on each device, or uninstall the native app.
Our hosting provider's rolling disaster-recovery backups, and the sign-in security logs kept to prevent abuse, are overwritten on a fixed schedule and may contain your account until then. They are used for nothing else. Sollus sells nothing, so there are no purchase records.
Deletion cannot be undone. Sollus exports your complete history as a JSON backup or a CSV file from the Data screen — take one before you delete if there is anything you would want back.
Questions
If anything here is unclear, or you want to check what would be removed before committing, write to us and we will answer before you do anything irreversible.